Effective Date: May 1, 2025
At 5 STAR M-M TALHA TRAVEL AND TOURS, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services, in compliance with global privacy laws including GDPR (EU), CCPA/CPRA (US), and COPPA where applicable.
1. Who We Are
5 STAR M-M TALHA TRAVEL AND TOURS is a global travel service provider offering curated travel experiences, packages, and bookings. This Privacy Policy applies to our website and related services.
2. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, nationality
- Travel Details: Destinations of interest, travel dates, group size
- Payment Information: Billing address, credit/debit card details (processed securely through third-party gateways)
- Technical Data: IP address, browser type, device information, and cookies
- Communication Data: Information sent to us through contact forms, chats, or email
3. How We Use Your Information
We use the data collected for the following purposes:
- To process bookings and reservations
- To provide personalized travel recommendations
- To send booking confirmations and updates
- To respond to your inquiries or support requests
- To improve our website experience and services
- To send marketing emails (only if you opt-in)
4. Legal Bases for Processing (GDPR Compliance)
We process your data under the following legal bases:
- Consent: When you give us permission (e.g., newsletter sign-up)
- Contractual necessity: For booking-related activities
- Legal obligation: Where we are legally required to retain certain information
- Legitimate interest: For improving services and fraud prevention
5. Data Sharing & Third Parties
We may share your information with:
- Trusted travel partners (e.g., hotels, tour operators, airlines)
- Secure payment processors
- Service providers (e.g., email marketing, analytics tools)
We do not sell your personal information under any circumstances.
6. International Data Transfers
If you are located in the European Economic Area (EEA) or UK, we may transfer your data outside the EEA using appropriate safeguards such as Standard Contractual Clauses (SCCs).
7. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request data deletion
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, email us at support@5starmmtravels.com.
8. Children’s Privacy (COPPA Compliance)
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Remember user preferences
- Improve website functionality
You can control cookie settings through your browser preferences.
10. Data Security
We implement technical and organizational security measures including:
- SSL encryption
- Access controls
- Secure third-party hosting and payment gateways
However, no method of transmission over the internet is 100% secure.
11. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and why
- Request access to or deletion of your data
- Opt-out of data sales (we do not sell data)
To exercise these rights, please email: support@5starmmtravels.com.
12. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” at the top and will be effective as soon as it is accessible.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
📧 Email: support@5starmmtravels.com
📞 Phone:
+923434506806 PAKISTAN OFFICE
+60182331001 MALAYSIA OFFICE
+971585726711 DUBAI OFFICE
🌐 Website: www.5starmmtravels.com